Senior UX Researcher

Job Title: Senior UX Researcher

Job Summary: We are seeking a highly motivated and experienced Senior UX Researcher to join our team at Toyota. As a Senior UX Researcher, you will be responsible for leading UX research programs to generate insights related to cockpit and cabin electronics and interior systems.

Key Responsibilities:

• Plan and execute UX research programs to generate insights related to cockpit and cabin electronics and interior systems.
• Conduct and lead research into NA customer needs and market trends, including competitor benchmarking, attending industry events/conferences, and collaborating with customer research groups.
• Conduct and lead qualitative and quantitative studies, analyze data, and generate and report findings.
• Establish UX research standards that clarify the purpose, requirements, and targets.
• Communicate and negotiate with TMNA stakeholders in R&D, Sales, and Quality and work to drive alignment on UX requirements and customer needs.
• Support the development of business cases for change and product development through the provision of timely research.
• Manage project schedules, key milestones, and report status and risks to executive management on a regular basis.

Requirements:

• At least 8 years of industry experience in User Experience Research, including 3 years of experience and demonstrated understanding of Toyota's vehicle development process.
• Demonstrated understanding of Toyota electronic platform development experience, including front-end UI development for in-vehicle displays.
• Understanding of current Toyota UX frameworks and UX research methods.
• Presentation skill – able to create simple and concise stories to communicate detailed data as simple messages to TMNA executives and TMC.

What We Offer:

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Team Member Vehicle Purchase Discount Toyota Team Member Lease Vehicle Program (if applicable).
• Comprehensive health care and wellness plans for your entire family.
• Flextime and virtual work options (if applicable).
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).

Belonging at Toyota:

We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. We believe that our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star.

How to Apply:

Please send an email to talent.acquisition@toyota.com if you have any questions or need assistance with your application.