Administrative Office Manager

3 days ago


Fredericksburg, Virginia, United States Rappahannock Area Community Services Board Full time
Job Summary

We are seeking an experienced Administrative Office Manager to join our team at Rappahannock Area Community Services Board. The successful candidate will be responsible for managing and performing administrative office functions, including supervising subordinate clerical staff.

Key Responsibilities
  1. Answer office telephone calls, screen and provide information to callers.
  2. Greet individuals and public visiting the clinic, making initial observations and assessments as needed.
  3. Conduct financial interviews and appeals, assessing client financial responsibility and explaining agency financial policies.
  4. Verify insurance benefits with insurance companies and validate individual-related data from reimbursement and MIS forms.
  5. Manage clinic/professional staff appointment calendars, process and enter or update admission intake, discharge and substance abuse data.
  6. Post payments to client accounts, run cash reports and research and respond to individual complaints and questions regarding billing.
  7. Maintain referral lists and outpatient log books, type and send letters to individuals on the list.
  8. Supervise other office support staff, lead implementation of office performance objectives and plan and manage administrative and service work flow.
Requirements

The ideal candidate will have a High School Diploma and extensive administrative experience working in a business office, including considerable experience in an office serving the mentally ill, substance abusive and intellectually disabled.

A valid Virginia Driver's License is also required.



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