Account Liaison Representative

2 weeks ago


O'Fallon, United States True Manufacturing Full time
About the Role

This Account Liaison Representative position plays a critical role in providing distinct customer service to external customers and supporting our US & Canadian sales force at True Manufacturing.

Key Responsibilities:
  • Project an enthusiastic attitude to provide True Residential dealers and consumers with a positive True customer service experience.
  • Responsible for handling inbound and outbound calls for True Residential dealers and consumers of high-end residential appliances.
  • Responsible for email communication with True Residential sales force, dealers, service providers, and at times consumers of high-end residential appliances.
  • Provide support to our outside True Residential sales representatives and work closely with them to achieve customer order specifications and satisfaction.
Requirements:
  • High School Diploma or General Education Degree (GED) required.
  • Associates degree or Bachelors degree with an emphasis in business, customer relations or similar field preferred.
  • Four or more years of combined education and/or experience in a professional work environment required.
What We Offer

We offer a competitive salary range of $50,000 - $75,000 per year, depending on experience, as well as a comprehensive benefits package.



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