Optical Technician
22 hours ago
About the Role
The Lab Technician at LensCrafters is responsible for delivering exceptional value to our customers by manufacturing eyewear in accordance with our Quality Manufacturing Program. This role requires a strong attention to detail, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities
- Produce high-quality eyewear by utilizing the Quality Manufacturing Program, including selecting lenses, marking, taping, blocking, generating, fining, and polishing.
- Operate laboratory tools and equipment, performing routine maintenance and troubleshooting to ensure optimal performance.
- Strive to improve technical knowledge through the completion of the Quality Manufacturing Program and apply that knowledge to produce top-quality eyewear.
- Work effectively in a team environment, prioritizing tasks and managing time to meet customer expectations.
- Utilize product knowledge to determine the best manufacturing process for routine and special orders, ensuring timely delivery and customer satisfaction.
- Review Accufit and diagnose vision care needs to provide accurate solutions.
- Operate Point of Sale, inputting lab statistics with accuracy and attention to detail.
- Strive to achieve exceptional results on LensCrafters' annual CEI/Functional Skills, aligning with brand priorities.
- Take pride in maintaining a clean, organized, and safe work environment, adhering to safety and regulatory requirements.
Requirements
- High School Graduate or equivalent
- Strong customer service skills (internal and external)
- Strong communicator and listener
- Strong basic math skills
- Organizational skills
- Problem-solving skills
- Strong inter-personal skills (friendly, caring, patient)
- Knowledge of store merchandise
Preferred Qualifications
- Optical training
- Previous experience in optical
- Experience with machinery
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