UX Strategist, Enterprise Design Thinking
3 weeks ago
Role:
UX Strategist, Enterprise Design Thinking
We're seeking a Marketing and Communications Strategist to support the User Experience Center of Excellence team.
- The scope of this role includes driving continued visibility, growth, and adoption of our internal Design Thinking framework.
- We're looking for an influential addition to the team who has a strong understanding of both the application of and ability to promote Design Thinking skills.
- Specified productivity speed/number of tasks/amount of material:
- Proactively drive the strategy for continued growth and adoption of our internal Design Thinking framework by planning, designing, developing, delivering, and managing engaging and shareable content, programs, reports, presentations, and sites.
- Represent our User Experience Center of Excellence team by establishing internal relationships with global and regional partners within Technology Services and other organizations.
- Define and drive an engagement strategy and programs for the community across multiple stakeholder groups, including our advisory board, to reinforce new skills and behaviors while building community best practices.
Lead the messaging and content development of our internal website as an effective resource in engaging employees with the program.
- Support Design Thinking training launches and delivery by moderating and hosting sessions alongside subject matter experts.
- Manage external vendors to design and deliver Design Thinking training courses for internal teams.
- Connect teams and individuals to content and coaching that enables them to be successful with Design Thinking skills.
- Certification and/or hands-on experience applying Design Thinking practices on projects in a professional environment.
- 8+ years of experience leading high-profile marketing or communications projects, including identifying requirements, managing partner expectations, communicating risks and dependencies, copywriting, video or creative content production.
- Persuasive and polished storytelling skills, which you have applied to thought leadership content, training delivery, and/or community building events; ability to influence and communicate complex ideas with creative, engaging, and original content cross-functionally; experience in managing creative teams of content producers, content strategists, instructional designers, and curators.
- Excellent spoken and written English.
- Proficient in Miro, Slack, Jira, Figma, Microsoft products (Teams, PowerBI, Office Suite, SharePoint), Qualtrics.
- Bonus: Experience with internally facing Technology, Digital Workplace, Enterprise, and/or Employee Experience fields.
- Instructional design, Learning Management Systems, training, and development experience.
If eligible, the benefits available for this temporary role may include the following:
- Medical, dental, and vision.
- 401(k) Retirement Plan - pre-tax and Roth post-tax contributions available.
- Short and long-term disability.
- Health Spending Account (HSA).
- Employee Assistance Program.
- We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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