Porsche Service Advisor

3 weeks ago


Tampa, Florida, United States Morgan Auto Group Full time

We are seeking an experienced Luxury Service Advisor to join our team at Porsche Tampa, part of the fast-growing Morgan Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring timely and professional service, and meeting or exceeding goals for add-on sales.

Key Responsibilities:

  • Greets all customers promptly and provides timely professional service.
  • Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and selling additional services when appropriate.
  • Estimates cost and completion time, settles customer accounts, and communicates with customers about the status of work.
  • Coordinates activities to ensure repair work is fixed right the first time and completed on time.
  • Meets or exceeds goals for add-on sales, meets or exceeds OEM Customer Satisfaction Index expectations, and delivers the right car in perfect condition every time.

We offer a competitive salary range of $60,000 to $140,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, dental insurance, vision, life, and disability insurance, a 401(k) with company match, and paid time off.

Our team environment, great benefits, and ongoing training and support make us an ideal place to accelerate your career. If you are in alignment with our values of integrity, transparency, professionalism, and teamwork, we encourage you to apply.


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