Music Industry Retail Operations Leader
1 week ago
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Job DescriptionWe are seeking an experienced Store Manager who will lead and manage the retail operations while focusing on customer satisfaction and team development. The ideal candidate will oversee staffing, training, and ensure the store's merchandising standards are met, all while achieving revenue and performance targets.
Key Responsibilities:- Achieve revenue and EBITDA targets while managing P&L
- Recruit, interview, and hire managers and associates
- Train, mentor, and develop staff to reach potential in a growing company
- Ensure the proper staffing and coverage is in place through correct scheduling to forecasted sales
- Build strategies to maintain positive Customer Satisfaction scores
- Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experience
- Maintain and foster an inclusive environment
To be successful in this role, you should have:
- 4+ years of previous experience operating/managing in similar environments
- 2+ years of supervisory or management experience leading teams
- Intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Must be able to work weekends, holiday, and evenings
- Must be able to lift up to 30 lbs.
- Up to 5% domestic travel to attend meetings and trainings
The estimated annual salary for this position is $80,000 - $110,000 based on industry standards and location. Guitar Center offers competitive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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