Dental Operations Manager

1 week ago


Salem, Massachusetts, United States Cortland Dental & Braces - a Benevis company Full time
Regional Dental Operations Director Opportunity

Cortland Dental & Braces, a leading dental care provider, is seeking an experienced District Dental Director to lead our regional dental teams in achieving exceptional patient outcomes and operational excellence.

About the Role:
  • We are looking for a highly skilled leader to oversee the performance of dental teams across multiple locations, ensuring seamless coordination and collaboration among staff members.
  • Your primary focus will be on coaching and mentoring dentists to optimize their skills, driving compliance with regulations, and enhancing the overall patient experience while promoting teamwork and staff development.
Responsibilities:
  1. Ensure adherence to government and state dental board rules, including CMS, HIPAA, and OSHA regulations, by closely monitoring compliance and conducting regular audits within the CPM Audit Process.
  2. Develop and implement comprehensive training programs to enhance doctors' performance potential, particularly for new dentists during their onboarding period, focusing on doctor engagement, retention, and those at risk due to performance or dissatisfaction.
  3. Collaborate with offices to ensure effective program management, staff training, SMART plan execution, and customer service standards are met.
  4. Encourage dentists to provide positive memorable experiences for patients and parents, ensuring timely referrals for specialty services when necessary.
Requirements:
  • A minimum of 5+ years of management experience in a multi-site dental practice setting, preferably with dentists and staff.
  • A valid DDS/DMD degree from a Commission on Dental Accreditation-accredited program.
  • A current, valid license to practice dentistry in the states where providing patient care (License must be in good standing) or be willing and able to obtain licensure.
Salary:

$120,000 - $180,000 per year, depending on experience and qualifications.

About Cortland Dental & Braces:

Cortland Dental & Braces is a leading dental care provider dedicated to delivering exceptional patient experiences through innovative treatments and cutting-edge technology. We strive for excellence in all aspects of our operations and foster a collaborative environment that promotes mutual respect, teamwork, and open communication.



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