Retail Banking Professional
7 days ago
Overview
First Citizens Bank is committed to providing exceptional customer service and financial solutions. Our team of professionals is dedicated to helping individuals and businesses achieve their goals.
Job Summary
We are seeking a skilled Retail Banking Professional to join our branch team in covering multiple locations. This role will involve processing transactions, providing customer assistance, and promoting bank services to customers.
Responsibilities
- Engage customers in conversation to understand their banking needs and preferences
- Process transactions accurately and efficiently
- Provide assistance with account servicing needs
- Facilitate customer awareness and education of bank services, including digital banking capabilities
- Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
- High School Diploma or GED
- 6 months customer service experience
- Valid driver's license required for frequent travel to other offices
Estimated Salary: $45,000 - $60,000 per year
Benefits
Our comprehensive benefits program includes health, dental, and vision insurance, 401(k) matching, and paid time off. We also offer flexible scheduling and opportunities for career growth and development.
About First Citizens Bank
First Citizens Bank is a community-focused bank with a long history of serving the needs of individuals and businesses. We pride ourselves on our commitment to excellence, innovation, and community involvement.
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