Client Advocate

4 weeks ago


Nashville, Tennessee, United States Metro Nashville Government Full time

Job Summary:

The Metropolitan Public Defender's Office is seeking a highly motivated and dedicated Client Advocate to join our team. As a Client Advocate, you will play a critical role in supporting our mission to defend the liberty, honor, and constitutional rights of individuals who cannot afford to hire a lawyer.

Key Responsibilities:

  • Consult with attorneys regarding potential mental illness, substance use disorder, and/or intellectual and developmental issues of clients
  • Identify client's challenges and barriers to receiving services
  • Assist in discerning the need for forensic evaluations
  • Build trust with client using empathy, active listening, and a client-centered approach
  • Work with attorneys by utilizing education on social service processes and strategic mitigation
  • Interview clients and document their history
  • Provide re-entry documentation
  • Facilitate and troubleshoot through the application and admission process
  • Request and review medical records
  • Assist clients in crisis
  • Assist clients in need of necessities (food, clothing, shelter, transportation, etc.)
  • Provide regular visitation and support to clients experiencing long-term incarceration pending disposition of the case

Requirements:

  • Bachelor's Degree from an accredited college or university in psychology, social work, sociology, or a related degree
  • Two (2) years or more experience working in a social services agency, working with marginalized communities, or working in the criminal justice system
  • Master's Degree in counseling, psychology, social work, sociology, or a related discipline preferred

Working Conditions:

This is a writing-intensive position that requires strong communication and interpersonal skills. The ideal candidate will have a passion for social justice and a commitment to working with marginalized communities.

Benefits:

The Metropolitan Government of Nashville and Davidson County offers a comprehensive benefits package to eligible employees, including medical, dental, and vision insurance, a pension plan, paid family leave, and more.

How to Apply:

To be considered for this exciting opportunity, please submit your application through our website. We are an equal opportunity employer and welcome applications from diverse candidates.


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