Auto Injury Claims Adjuster Role

1 week ago


Bridgewater, Massachusetts, United States VetJobs Full time
About This Position

We are seeking an experienced Bodily Injury Claim Professional to join our team at VetJobs. The successful candidate will be responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process.

Job Overview

This role is a great opportunity for individuals who want to work in a dynamic environment where they can utilize their skills and knowledge to deliver high-quality claim handling services. As a Bodily Injury Claim Professional, you will be responsible for interpreting and applying laws and statutes for multiple state jurisdictions, providing quality claim handling throughout the claim life cycle, and maintaining full compliance with internal and external quality standards and state specific regulations.

Responsibilities
  • Deliver consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follow-through and meeting commitments to achieve optimal outcome on every file.
  • Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions.
  • Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements for moderate complexity Bodily Injury liability claims in assigned jurisdictions.
  • Verifies the benefits available, the injured party's eligibility and the applicable limits.
  • Addresses proper application of any deductibles, co-insurance, coverage limits, etc.
  • Confirms priority of coverage (i.e. primary, secondary, concurrent) and takes into consideration issues such as Social Security, Workers Compensation or others relevant to the jurisdiction.
  • Consults with Unit Manager on use of Claim Coverage Counsel.
Requirements

To be successful in this role, you will need:

  • Bachelor's Degree preferred.
  • 2 years bodily injury liability claim handling experience preferred.
  • General knowledge and skill in claims handling and litigation.
  • Basic working level knowledge and skill in various business line products.
  • Demonstrated ownership attitude and customer centric response to all assigned tasks.
  • Demonstrated good organizational skills with the ability to prioritize and work independently.
  • Attention to detail ensuring accuracy.
  • Keyboard skills and Windows proficiency, including Excel and Word - Intermediate.
  • Verbal and written communication skills - Intermediate.
  • Analytical Thinking- Intermediate.
  • Judgment/Decision Making- Intermediate.
  • Negotiation- Intermediate.
  • Insurance Contract Knowledge- Intermediate.
  • Principles of Investigation- Intermediate.
  • Value Determination- Intermediate.
  • Settlement Techniques- Intermediate.
  • Medical Knowledge- Intermediate.
What We Offer

We offer a competitive salary range of $65,300.00 - $107,600.00 per year, depending on location and experience. In addition to a comprehensive compensation package, we also offer opportunities for professional growth and development.



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