Customer Service Manager

13 hours ago


Buena Vista, Virginia, United States Food Lion Full time
Job Description:

The Customer Service Manager at Food Lion is responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. As a key member of the Front End team, you will be responsible for maintaining store office functions, communicating cash variances to the Assistant Customer Service Manager, and ensuring workstations and front end areas are neat and clean.

This role requires effective communication and customer service skills, as well as the ability to learn multiple tasks and technical requirements of the job. You must meet minimum age requirements and be able to perform physical demands of the position, with or without reasonable accommodations.

Salary Estimate: $45,000 - $60,000 per year (based on location and experience)

Key Responsibilities:

  • Maintain store office functions, including cash reports and register checkups
  • Communicate cash variances to the Assistant Customer Service Manager
  • Ensure workstations and front end areas are neat and clean
  • Provide exceptional customer service and ensure a positive shopping experience


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