Practice Director

2 weeks ago

Lake Forest Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

The Practice Manager plays a pivotal role in reflecting the mission, vision, and values of Northwestern Memorial Healthcare, adhering to the organization's Code of Ethics and Corporate Compliance Program, and ensuring compliance with all relevant policies, procedures, guidelines, and regulatory standards.

Key Responsibilities
  • Staff Management: Manage the office's front-line non-exempt staff, requiring interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
  • Scheduling and Resource Allocation: Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
  • Supply Chain Management: Conduct supply purchasing via the Group's online ordering and shopping list system within specified budget.
  • Reporting and Data Management: Report monthly productivity results to providers and staff. Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee the flow of information to and from Northwestern Memorial Healthcare's Central Office.
  • Cash Management: Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances and processing of clean super bill batches, in-house cash balances, and bank deposits to influence profitability.
  • Committee Participation: Serve as an active participant in corporate committees and task forces.
  • Financial Analysis: Provide financial analysis to facilitate planning and cash flow management and review variance explanations.
  • Communication: Communicate budget and variance information to professional staff.
  • Training and Development: Gain a comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities.
  • Priority Setting: Identify and communicate priorities, timelines, and accountabilities to ensure efficient use of resources and to promote an open and productive work environment.
  • Performance Management: Work with senior management to define performance goals for the team and interface with staff to monitor progress, manage disciplinary issues, and provide ongoing feedback.

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