Senior Patient Access Coordinator

6 days ago


Palo Alto, California, United States Guardant Health, Inc. Full time
About Guardant Health

Guardant Health is a pioneering precision oncology company dedicated to revolutionizing cancer care through its cutting-edge tests, vast data sets, and advanced analytics. Our mission is to help conquer cancer globally by leveraging our proprietary platform to drive commercial adoption, improve patient outcomes, and reduce healthcare costs across the entire cancer care continuum.

Salary and Benefits

The US base salary range for this full-time position is $80,000 to $125,000. This includes benefits, bonus, commission, or equity. The actual compensation will be determined based on factors such as work location, job-related skills, experience, and relevant education or training.

Job DescriptionRole Overview

We are seeking an exceptional Patient Access Coordinator to provide outstanding support to our customers, clinical laboratory, sales representatives, and billing vendor. As a key member of our team, you will possess excellent communication skills, professionalism, and the ability to effectively interact with internal personnel and external customers.

Main Responsibilities:
  • Supervise a team of Reimbursement Patient Access Specialists
  • Meet regularly with the team to discuss progress and goals
  • Approve timecards and time off requests in a timely manner
  • Ensure timely and accurate resolution of financial cases and patient outreach
  • Perform regular audits to verify accuracy of data entry and insurance validity
  • Verify incoming requisitions for payment type and data accuracy
  • Check incoming requisitions for insurance, Medicare, Medical, etc. patient eligibility
  • Contact clients and patients to obtain or verify billing data
  • Contact clients and patients with information on our Financial Assistance Program
  • Export data from LIMS; upload data into various applications for benefits eligibility and patient information
  • Document all phone calls and follow-up activities
  • Contact physicians and other medical personnel to obtain missing information pertaining to billing
  • Adhere to Standard Operating Procedures (SOP's) pertaining to Reimbursement, Patient Pre-Billing and FAP Procedure
  • Perform quality checks to ensure accuracy of data entry
  • Audit data entry and approve payments in a timely manner
Required Skills and Qualifications

To succeed in this role, you will need:

  • Bachelor's degree in Biomedical Laboratory Science, Clinical Science, or related field preferred
  • Excellent written and verbal communication skills
  • Computer proficiency, particularly with Salesforce and Microsoft Office
  • Ability to multitask and take on various projects
  • Self-discipline, good judgment, and independence in a dynamic office setting
  • Flexibility regarding working hours based on operational needs
  • Ability to lift up to 10lbs
Work Environment and Culture

Guardant Health offers a hybrid work model that balances flexibility with collaboration. We require employees to be onsite on Mondays, Tuesdays, and Thursdays. This approach allows our teams to focus and create innovative solutions while maintaining a healthy work-life balance.



  • Palo Alto, California, United States Stanford Health Care Full time

    Job SummaryWe are seeking a skilled Patient Access Coordinator to join our team at Stanford Health Care. This role is responsible for facilitating patient admissions and registrations, ensuring smooth interactions with patients, families, and healthcare teams.ResponsibilitiesFamiliarize patients with our healthcare services and provide clear explanations of...


  • Palo Alto, California, United States RMA Network Full time

    About the RoleWe are seeking a highly skilled Patient Financial Coordinator to join our team at RMA Northern California in Palo Alto. As a key member of our finance department, you will play a crucial role in ensuring seamless financial transactions and exceptional patient care.Job SummaryThe ideal candidate will have excellent communication skills,...


  • Palo Alto, California, United States Lambent Full time

    Senior Administrative Partners play a vital role in supporting senior executives, and we are seeking an experienced candidate for this position. As the Senior Administrative Partner for International Investment, you will be responsible for providing expert administrative support to our client, a private equity principal.This includes managing complex...


  • Palo Alto, California, United States Wilson Sonsini Goodrich & Rosati Full time

    Role SummaryThe Attorney Recruiting Marketing and Communications Coordinator will be part of the Attorney Recruiting team, reporting to the Senior Manager, Attorney Recruiting Marketing. The team is responsible for promoting Wilson Sonsini across all offices and practice groups to future attorneys and patent agents, including law students and potential...


  • Palo Alto, California, United States Siemens Healthineers Full time

    Job SummaryWe are seeking a highly skilled Senior Nuclear Medicine Imaging Specialist to join our team at Siemens Healthineers in Palo Alto, California. This is a 13-week contract position with a competitive salary of $145,000 per year, depending on experience.About the RoleThis exciting opportunity will see you working as a Nuclear Medicine Technologist,...


  • Palo Alto, California, United States Cross Country Nurses Full time

    Role OverviewCross Country Nurses is seeking an experienced travel nurse RN Manager to lead our team in providing high-quality patient care. As a Senior Clinical Leader, you will be responsible for supervising staff and overseeing operations within the critical care unit.Key ResponsibilitiesSupervise and coordinate the work of healthcare professionals to...


  • Palo Alto, California, United States Ascend Talent Solutions Full time

    Job DescriptionWe are seeking an experienced Administrative Coordinator Specialist to join our team at Ascend Talent Solutions in Palo Alto. This is a part-time position requiring 20 hours of work per week.This role involves developing and managing office systems to provide a functional, cost-effective working environment. The successful candidate will...


  • Palo Alto, California, United States Vi Living Full time

    Vi Living is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. We offer a competitive salary range of $45,470 - $56,840 per year.Job DescriptionWe are seeking a skilled Senior Clinical Reimbursement Specialist - Floor Nurse to join our team at Vi at Palo Alto. In this role, you will be responsible for executing...


  • Palo Alto, California, United States TEKsystems Full time

    Role OverviewThis is an exciting opportunity to support the executive team in Palo Alto, CA. As a highly skilled administrative professional, you will be responsible for providing exceptional support to senior leaders.About the JobWe are seeking a dedicated and organized individual to join our team as an Executive Support Specialist. In this role, you will...


  • Palo Alto, California, United States MarchingOrder Full time

    About UsMarchingOrder is a leading edtech startup that provides software solutions for universities and colleges across the US. We empower graduation ceremonies by streamlining processes from registration to automated name reading. Our customers include top institutions like UC Berkeley, UCLA, University of Texas, and Stanford.Job SummaryWe are seeking an...


  • Palo Alto, California, United States Ernst and Young Full time

    Unlock a Fulfilling Career at Ernst and YoungAre you an ambitious professional with a passion for records management? We invite you to explore this exciting opportunity as a Senior Records Management Specialist in our US office. With Ernst and Young, you'll be part of a dynamic team that's shaping the future of risk management and compliance.About the...


  • Palo Alto, California, United States Gentle Dental Full time

    About Gentle DentalGentle Dental is a leading provider of oral healthcare services. We are dedicated to delivering exceptional care and improving the lives of our patients.We are seeking a skilled Dental Services Coordinator to join our team. As a key member of our clinical operations team, you will play a vital role in ensuring seamless patient experiences...


  • Palo Alto, California, United States Tesla Full time

    About TeslaTesla is a pioneer in electric vehicles and sustainable energy solutions, dedicated to accelerating the world's transition to clean energy. Our innovative approach requires fast-paced innovation and execution, making us an ideal place for professionals who thrive in dynamic environments.As a Senior Cybersecurity Developer at Tesla, you will be...


  • Palo Alto, California, United States TEKsystems Full time

    About the RoleThis Medical Scheduler Coordinator position at TEKsystems is an exciting opportunity to join a dynamic team in Palo Alto, CA. As a key member of our hybrid workforce, you will play a vital role in ensuring seamless patient scheduling and coordination.Job SummaryWe are seeking a highly organized and detail-oriented individual to manage incoming...


  • Palo Alto, California, United States Stanford Health Care Full time

    Stanford Health Care seeks a skilled Nurse Care Coordinator to join our team. As a key member of our healthcare team, you will provide professional support, planning, and coordination of patient care for selected patient populations across the continuum of care.About Stanford Health CareWe are committed to delivering exceptional patient care and experience....


  • Palo Alto, California, United States Gifted Healthcare Full time

    About Gifted HealthcareAt Gifted Healthcare, we empower nurses to thrive in their careers by providing exceptional job opportunities, day one benefits, and 24/7 support. Our mission is to make a difference in patient care, and we're seeking talented travel nurses like you to join our team.Salary and BenefitsWe offer competitive pay packages, including a...


  • Palo Alto, California, United States Stanford Health Care Full time

    Overview of the RoleWe seek a skilled Medical Laboratory Director to join our team at Stanford Health Care. This role will require expertise in clinical laboratory science, leadership, and management.About the JobAs a Senior Clinical Scientist, you will be responsible for leading a team of clinical laboratory scientists, ensuring the delivery of high-quality...


  • Palo Alto, California, United States MFS Talent Full time

    Job SummaryWe are seeking a dedicated Healthcare Navigator to join our team at MFS Talent. This role requires a compassionate and organized individual to provide comprehensive support to breast oncology patients throughout their treatment journey.Key ResponsibilitiesCoordinate and schedule patient appointments, diagnostic tests, and treatments such as...

  • Care Coordinator RN

    7 days ago


    Palo Alto, California, United States Vi Living Full time

    About Vi LivingVi Living is a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. We're dedicated to providing exceptional care and services to our residents, and we're looking for talented individuals like you to join our team!Compensation PackageWe offer a competitive compensation package that includes a salary range of $45.47 -...


  • Palo Alto, California, United States Amazon Full time

    Job SummaryWe are seeking a highly skilled Senior Security Engineer to join our ReSec Red Team. The ideal candidate will have a strong background in database security and a passion for security research and vulnerability analysis.Key ResponsibilitiesParticipate in security research and review, penetration testing, and threat modelingDesign and implement...