Healthcare Coordinator
4 weeks ago
At UnitedHealthcare, we're committed to simplifying the healthcare experience and creating healthier communities. As a Health and Social Services Coordinator, you'll play a vital role in our Integrated Care Model by providing essential support to our members.
This role requires strong communication and advocacy skills, as you'll work closely with healthcare teams to ensure our members receive the best possible care. You'll assess individual needs, plan and implement care strategies, and manage referrals for social services.
As a Health and Social Services Coordinator, you'll spend approximately 75% of your time in the field, visiting members in their homes or in long-term care facilities. You'll need to be flexible, adaptable, and patient in all situations.
Key Responsibilities:- Assess and plan individualized care strategies for members
- Identify and initiate referrals for social services, including financial, psychosocial, community, and state supportive services
- Manage care plans throughout the continuum of care as a single point of contact
- Communicate with stakeholders to ensure quality coordinated care and services are provided
- Advocate for patients and families as needed
- Associates degree or higher
- 4+ years of experience in a healthcare role, preferably in a community health setting
- Intermediate Microsoft Office skills, including MS Word, Excel, and Outlook
- Experience in long-term care, home health, hospice, public health, or assisted living
- Ability to travel in assigned regions to visit Medicaid members
- Licensed social worker or behavioral health/clinical degree
- Experience working with the brain injury population
- 2+ years of case management experience
- 1+ years of experience working with Medicaid Waiver services
- Background in managing populations with complex medical or behavioral needs
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