Pet Care Ambassador

3 days ago


Fishers, Indiana, United States Destination Pet LLC Full time

Destination Pet LLC is seeking a highly motivated Customer Service Representative to join our team at the Pet Palace Fishers Center. This role is responsible for providing exceptional customer service, selling services and products, and ensuring the overall satisfaction of pet families.

The successful candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. They will be able to resolve problems quickly and professionally, and possess strong telephone skills.

We offer a competitive hourly rate of $12-$14 per hour (DOE), and provide opportunities for professional growth and development. Our company culture values diversity, inclusivity, and teamwork, and we strive to create a workplace that is bursting with energy and enthusiasm.

About Us:

At Destination Pet LLC, we are passionate about creating a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry by elevating the love and lives of pet families.

Job Responsibilities:

  • Sell services and products to prospective customers
  • Tour prospective clients and visitors through the facility
  • Answer phone calls and respond to customer inquiries
  • Welcome clients and pet guests, and ensure proper up-to-date vaccination records
  • Manage cash transactions, including accepting cash, check, and credit card payments
  • Operate the Point-of-Sale system
  • Maintain the appearance and cleanliness of the lobby and public areas
  • Assist other associates as needed

Requirements:

  • High school graduate or equivalent
  • Minimum 1 year experience in customer service or retail sales
  • Excellent communication and interpersonal skills
  • Able to work evenings, weekends, and holidays
  • Frequently lift 40 pounds
  • Stand, walk, and climb stairs frequently
  • Handle dogs on leashes

Benefits:

We offer a competitive hourly rate, opportunities for professional growth and development, and a dynamic work environment.


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