Perishable Associate: Delivering Exceptional Customer Experiences

3 days ago

Charleston, South Carolina, United States Food Lion Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Perishable Associate to join our team at Food Lion. In this role, you will be responsible for providing exceptional customer service, maintaining high standards of quality, and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Maintain a clean and organized store environment, including the Perishable Department, to ensure a safe and healthy shopping experience for customers.
  • Provide fast, friendly, and accurate customer service, resolving any issues or concerns in a timely and professional manner.
  • Work effectively with colleagues to achieve sales goals, maintain inventory levels, and minimize shrinkage.
  • Understand and utilize company tools, such as ACIS and CAO, to optimize inventory management and ordering processes.
  • Receive and process deliveries, rotating stock to ensure optimal product freshness and visibility.
  • Ensure that all merchandise is displayed and maintained in accordance with company policies and guidelines.
  • Maintain proper product levels, including meat, lunchmeat, frozen, dairy, ice cream, and other perishable items.
  • Process beef and grinds as directed from the planned production tool and as requested or needed.
  • Wrap, label, weigh, and stock meat case as requested or needed.
  • Assemble, disassemble, and clean the grinder as requested or needed.
  • Properly clean and sanitize the department to prevent cross-contamination and maintain a healthy shopping environment.
  • Adhere to company guidelines, policies, and standard practices to ensure compliance with local, state, and federal regulations.
  • Report any associate or customer accidents in accordance with established Food Lion procedures to the Manager on Duty.

Requirements and Qualifications:

  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Physical Demands:

  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion.
  • Pull or push up to 75 lbs on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials.
  • Frequent reaching and grasping at waist level, occasionally above shoulder or below waist level.

Compensation and Benefits:

The estimated salary for this role is $35,000 - $45,000 per year, depending on location and experience. Additionally, Food Lion offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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