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Optical Care Specialist

1 month ago

Corona, California, United States EssilorLuxottica Full time
Job Summary

At EssilorLuxottica, we're committed to delivering exceptional eye care experiences to our customers. As an EyeCare Advisor, you'll play a vital role in creating a personalized approach to vision care, combining state-of-the-art technology with a truly personal touch.

Key Responsibilities
  • Deliver exceptional customer service, ensuring every patient receives the highest quality optometric care.
  • Integrate the Brand Story, ensuring flawless execution of the patient experience and seamless linking of the doctor and retail functions.
  • Perform pre-examination testing with accuracy and attention to detail, explaining all measurements and answering patient questions.
  • Provide coaching and guidance to patients on contact lens care and handling.
  • Maintain and disinfect contact lens inventory, providing clinical support to the Optometrist as needed.
Requirements
  • High School graduate or equivalent.
  • Strong customer service skills (internal and external).
  • Knowledge of current fashion trends.
  • Strong communicator and listener.
  • Problem-solving ability.
  • Familiarity with cash register, computers, and calculators.
  • Organization skills.
  • Sales skills.
  • Strong basic math skills.
  • Knowledge of office and store merchandise.
Preferred Qualifications
  • Previous experience in customer service, retail, and/or optical.
  • Strong interpersonal skills.
What We Offer

Competitive pay, bonus, and commission plans, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts.

We are an Equal Opportunity Employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law.