Epic Systems Application Support Specialist

6 days ago


Daytona Beach, Florida, United States Unavailable Full time
Job Description

We are seeking an experienced Epic Systems Application Support Specialist to join our team at Halifax Health. As a critical member of our IT department, this individual will play a vital role in ensuring the smooth operation of our Epic systems.

Responsibilities:
  • Main support contact for application end-users, addressing and resolving any issues that arise.
  • Collaboration with various teams to identify and resolve issues impacting application performance and user experience.
  • Guiding workflow design, system build, and testing, as well as tackling technical challenges associated with Epic software.
  • Managing system changes based on user requests and organizational needs.
  • Liaising between end-users, Epic implementation staff, and business stakeholders to ensure system functionality meets business requirements.
  • Maintaining regular communication with Epic representatives and participating in weekly project team meetings.
  • Engaging with the business community and end-users to understand operational needs and direct workflow configurations.
  • Leading training initiatives and supporting end-users with troubleshooting and problem-solving.

Requirements:

  • Degree from an accredited school of nursing, bachelor degree preferred.
  • Clinical operations experience.
  • Current valid RN license in the State of Florida.
  • Epic end-user or application support experience.
  • Experience supporting clinical applications or healthcare environments.
  • Epic certification is preferred.
Salary Estimate:

The estimated salary range for this position is $60,000-$80,000 per year, depending on experience and qualifications. This figure is based on industry standards and market conditions in the region.



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