Relief Staff
3 days ago
We are seeking a highly motivated and compassionate Relief Staff to join our team at Heluna Health. As a key member of our Homeless Services team, you will play a critical role in providing support and services to individuals experiencing homelessness.
Job DescriptionCCACS and CCYCS Programs
The Relief Staff will be responsible for supervising adult homeless clients in an emergency shelter, providing intake services, and developing and managing emergency shelter day-to-day services. This includes supervising engagement activities, communicating with clients and staff, and documenting case records.
CORE Program
The Relief Staff will conduct mobile and street outreach throughout Contra Costa County, engaging homeless individuals into services and building trust with and assessing the needs of unsheltered homeless persons. This includes distributing survival supplies, administering intake questionnaires, and collaborating with Coordinated Entry programs and other County services to place homeless individuals in housing and enroll them into services.
Essential Functions
- Supervise adult homeless clients in an emergency shelter
- Provide intake services and develop and manage emergency shelter day-to-day services
- Conduct mobile and street outreach throughout Contra Costa County
- Engage homeless individuals into services and build trust with and assess the needs of unsheltered homeless persons
- Document case records and provide necessary referrals and information for temporary housing and community resources
Additional Qualifications
- Knowledge of the client population and their complex needs
- Ability to work well with diverse staff and clientele
- Ability to work successfully both independently and cooperatively
- CPR and first aid certification within 90 days of hire
Work Environment
- General Office and Homeless Shelter
- Outdoors, Inclement weather, rough walking paths, homeless encampments
Requirements
- High school diploma/GED
- 1 year work experience working with vulnerable or special needs populations
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