Holiday Seasonal Team Lead

7 days ago


Garden City, New York, United States Cherry Hill Programs Inc Full time
Seasonal Team Lead Opportunity

We are seeking a highly motivated and experienced Seasonal Team Lead to join our team at Cherry Hill Programs Inc. As a key member of our holiday team, you will be responsible for leading a small group of Elves in delivering exceptional customer experiences during the holiday season.

About Us

Cherry Hill Programs brings magic to every experience by capturing moments that last a lifetime. We partner with retail locations, tourist attractions, and destinations across North America to create unforgettable holiday experiences for children and families.

Job Description

The Seasonal Team Lead will be responsible for:

  • Leading a team of Elves (photographers, helpers, and staff) to ensure every family enjoys a magical experience.
  • Promoting a positive, collaborative environment and maintaining our core values and policies.
  • Providing excellent customer service with a warm, festive demeanor, resolving any issues quickly and maintaining the joy of the season.
  • Managing schedules, assigning duties, and optimizing labor to ensure all locations are staffed for success.
  • Interviewing, hiring, and onboarding a team of seasonal Elves, ensuring they understand their roles in bringing the Santa Set to life.
  • Ensuring all Elf team members are fully trained and adhere to the Signature Santa Experience standards.
  • Overseeing daily operations, including equipment setup and staff performance, while maintaining a cheerful, festive environment.
Requirements

To be successful as a Seasonal Team Lead, you will need:

  • A positive attitude and strong work ethic.
  • Strong communication skills and a passion for the holiday spirit.
  • A team player who can work independently and understands the importance of leadership.
  • Excellent time management and problem-solving skills, as well as the ability to use good judgment and make strong, independent decisions.
  • Ability to process sales transactions and comfortable with cash handling.
  • Professional attire and good hygiene are a must.
  • Available to attend mandatory pre-season training.
  • Flexibility and willingness to work during "peak" retail hours, such as evenings, weekends, and holidays.
  • Available to work a minimum of 40 hours a week or as needed.
What We Offer

As a Seasonal Team Lead, you can expect:

  • Dress Code: Be ready to don your Elf uniform and keep it professional and fun.
  • A fun, fast-paced, and passionate environment.
  • Career advancement opportunities.
  • Flexible schedule.
  • Referral program.
  • One free photo package for friends and family per staff member.

The estimated salary for this role is between $22-$23/hour, depending on location and experience.


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