Medical Imaging Representative Specialist

5 days ago


Buffalo, New York, United States Great Lakes Medical Imaging Full time
Job Overview

The Patient Service Representative works as a member of the Registration team at Great Lakes Medical Imaging, reporting to the Registration Manager. This role primarily provides registration/check-in services to the patients of GLMI.

The Patient Service Representative may also perform a variety of tasks beyond registering patients, including answering calls, documentation in patient charts, and supporting the patient experience while in our facility.

Key Responsibilities
  • Greet and identify patients and visitors as they enter the office.
  • Direct patients to complete pre-exam paperwork using company-provided systems.
  • Review patient charts to ensure proper documentation and information are enclosed in accordance with practice policies.
  • Obtain additional patient information as needed.
  • Verify and confirm insurance(s) and authorizations.
  • Direct patients and visitors to be seated in the waiting room in a courteous manner and communicate unexpected delays when necessary.
  • Assist in maintaining a neat and organized waiting room.
  • Receive and document payments from patients attributed to copays, deductible, out-of-pocket services, and past due balances.
  • Schedule or reschedule patients' appointments according to practice guidelines.

This position requires strong communication skills, both in person and over the phone, as well as the ability to multitask and work efficiently in a fast-paced environment.

About Great Lakes Medical Imaging

Great Lakes Medical Imaging is a leading provider of medical imaging services in the region. We pride ourselves on providing excellent patient care and a positive work environment for our employees.

Requirements
  • High School Diploma or Equivalent.
  • Prior administrative experience is helpful.

We offer a competitive salary range of $19-$23 per hour, based on experience. If you are a motivated and detail-oriented individual who is passionate about providing excellent patient care, we encourage you to apply.



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