Customer Experience Manager

1 week ago


Natick, Massachusetts, United States Fabletics Full time
Customer Experience Manager

Estimated salary: $42,000 - $58,000 per year

Fabletics is looking for a Customer Experience Manager to lead our retail team in delivering exceptional customer experiences. As a key member of our retail leadership team, you will be responsible for developing and implementing strategies to drive customer engagement and sales growth.

Job Responsibilities:

  • Develop and execute customer experience strategies to drive sales growth and customer engagement
  • Lead a team of sales associates to achieve individual and team performance goals
  • Provide training and feedback to associates on customer experience and performance expectations
  • Maintain store merchandising guidelines to create an easy-to-shop environment
  • Participate in providing feedback to continuously improve the business
  • Serve as a resource for general product knowledge to customers and team members

Requirements:

  • 1-year minimum of work experience in a retail environment
  • Prior retail management experience is a plus
  • Knowledge of active lifestyle choices such as yoga, cycling, pilates, weight training, running, nutrition, and other healthy activities
  • Able to socially interact with customers, employees, and business partners inside and outside the store environment
  • Ability to work with large teams
  • Great interpersonal skills, a positive attitude, and ability to thrive in a fast-paced environment
  • Familiar with retail inventory and POS systems
  • Self-motivated, good communicator, and able to bring out the best in others


  • Natick, Massachusetts, United States The Container Store Group, Inc. Full time

    Key Responsibilities:Provide exceptional customer service by greeting customers, answering questions, and making product recommendationsWork with customers to design and install custom closet systems and other storage solutionsMaintain a high level of product knowledge and stay up-to-date on new products and promotionsThe estimated salary for this position...


  • Natick, Massachusetts, United States AT&T Full time

    As a Customer Experience Representative at AT&T, you'll play a vital role in creating a positive experience for our customers.You'll work on the sales floor, using a consultative sales approach to guide customers through their options, and also participate in events, fill online orders, and make outbound calls to existing and potential customers.Our Retail...


  • Natick, Massachusetts, United States Bob's Discount Furniture Full time

    About Us">Bob's Discount Furniture is a dynamic and fast-paced retail environment that values exceptional customer service.


  • Natick, Massachusetts, United States Macy's, Inc. Full time

    Job SummaryThe Seasonal Customer Experience Ambassador is a vital role that focuses on enhancing the customer experience by providing proactive supervision, fostering a sales-oriented culture via omnichannel approaches, and improving the service environment.About the RoleIn this position, you will be responsible for creating a positive atmosphere within the...


  • Natick, Massachusetts, United States Nike Full time

    About the Role:As a Customer Experience Specialist at Nike, you'll play a vital part in delivering exceptional experiences for our customers. Your enthusiasm and product knowledge will shine through as you help customers find their ideal gear. A Culture That Empowers You:Nike empowers our employees to be their best selves. Enjoy discounts on Nike products up...

  • Sales Associate

    1 week ago


    Natick, Massachusetts, United States Showcase Full time

    About ShowcaseShowcase is the world's largest retailer of its kind, offering an engaging and interactive experience for customers. We're seeking Part-Time Sales Associates to join our team in Natick, MA.Job OverviewThis role offers a unique opportunity to provide exceptional customer service, demonstrate and sell trending products, and be part of a dynamic...


  • Natick, Massachusetts, United States Chico's FAS, Inc. Full time

    **Company Overview**Chico's FAS, Inc. is a leading fashion retailer with a focus on delivering exceptional customer experiences. Our company values diversity, equity, and inclusion in all aspects of our business.**Estimated Salary:** $45,000 - $65,000 per year, depending on location and experience.**Job Description: Customer Service and Inventory...


  • Natick, Massachusetts, United States LCB Senior Living Full time

    Job OverviewThe Residence at Natick South is seeking a skilled Server to join our team. In this role, you will be responsible for providing exceptional customer service and creating a warm and welcoming dining experience for our residents.About the RoleWe are looking for a motivated and detail-oriented individual who can work independently and as part of a...


  • Natick, Massachusetts, United States Chico's FAS, Inc. Full time

    Job DescriptionWe are a dynamic retail company seeking an experienced Customer Service Representative - Merchandise Specialist to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.Key Responsibilities:Process merchandise...


  • Natick, Massachusetts, United States Express Employment Full time

    Express Employment is seeking a highly skilled Career Opportunity for a Customer Service Liaison in Natick, MA. This full-time position offers a competitive salary of $26.00 per hour and provides opportunities for professional growth and development.About the JobThe ideal candidate will have excellent communication skills, both written and verbal, and be...


  • Natick, Massachusetts, United States Optum Full time

    About Optum:">Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to make the health system work better for everyone.Estimated Salary: $15.00 per hour">Job Description:">We are seeking a skilled and compassionate Healthcare Customer Service Representative to join our team. As...


  • Natick, Massachusetts, United States Express Employment Full time

    We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Express Employment in Natick, MA. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring timely and accurate processing of customer orders, returns, and changes.Key...


  • Natick, Massachusetts, United States Gecko Hospitality Full time

    We are seeking an experienced Restaurant Manager familiar with quick casual or fast food dining at Gecko Hospitality in Natick, MA.The successful candidate will oversee and troubleshoot restaurant operations, ensuring adherence to company policies, procedures, and practices while upholding the highest standards for food quality. They will manage daily...


  • Natick, Massachusetts, United States Gecko Hospitality Full time

    The role of a Senior Restaurant Operations Manager at Gecko Hospitality is to oversee the daily operations of our restaurant, ensuring that we provide the highest quality food and exceptional customer service.Key ResponsibilitiesTo manage and motivate a team of staff to achieve sales targets and maintain high levels of customer satisfactionTo ensure that all...


  • Natick, Massachusetts, United States The MathWorks Inc Full time

    Event Program Manager Job DescriptionAt The MathWorks Inc, we're seeking a skilled Strategic Event Manager to plan and execute a series of high-profile customer advisory board events. This role will require you to lead cross-functional teams and leverage event program management expertise to deliver successful events that meet organizational goals.Key...

  • Sales Consultant

    2 days ago


    Natick, Massachusetts, United States AT&T Full time

    At AT&T, we're seeking a Sales Consultant to drive customer success and exceed sales targets. This exciting role offers a dynamic environment where you'll utilize your consultative sales approach to guide customers through their options.Salary: $18.92 + up to $13,700+ in commissions (dependent on geography, experience, expertise, and education/training)Job...


  • Natick, Massachusetts, United States The Verve Hotel - Boston Natick Full time

    Job OverviewWe are seeking an experienced Sales and Revenue Growth Manager to join our team at The Verve Hotel - Boston Natick. This dynamic role will involve driving revenue growth, building customer relationships, and leading sales initiatives.


  • Natick, Massachusetts, United States Ratanak Inc Full time

    About Ratanak Inc.Ratanak Inc. operates a popular bubble tea store in the Natick Mall, offering a unique beverage experience to customers. As a customer-focused business, we strive to provide excellent service and high-quality products.


  • Natick, Massachusetts, United States Dave & Buster Full time

    About the Role: At Dave & Buster, we're looking for an exceptional Guest Experience Coordinator to join our team!


  • Natick, Massachusetts, United States Exponent Inc. Full time

    We are seeking a Construction Management Specialist to join our team in Natick, MA. This role will involve working on projects related to construction project management, program management, and contract dispute resolution.Key Responsibilities:Developing, updating, and analyzing project schedulesPlanning and analyzing project costsTracking and managing...