Customer Service Liaison
19 hours ago
We are seeking a skilled Customer Service Liaison to join our team at the City of East Point, GA. As a key member of our customer service team, you will be responsible for handling incoming calls, processing payments, and assisting citizens with various services and fees. Your primary goal will be to provide exceptional customer service and resolve any issues in a timely and professional manner.
Key Responsibilities
- Provide assistance to citizens with utility service requests, property taxes, and other fees
- Process payments and handle customer inquiries
- Maintain accurate financial records and perform general accounting duties
- Work under supervision with potential overtime and varying shifts
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Basic accounting and computer skills
- High school diploma or equivalent required
Why Work with Us
The City of East Point, GA offers a dynamic and supportive work environment with opportunities for growth and development. We are committed to providing exceptional customer service and making a positive impact in our community. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.
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