Automotive Service Advisor Professional

7 days ago


Westminster, Colorado, United States Mercedes-Benz of Westminster Full time

Mercedes-Benz of Westminster is committed to providing exceptional experiences for both external and internal customers. As a result, the company seeks talented individuals who can deliver outstanding service and contribute to its success.

Salary: $80,000-$160,000 per year.

Job Description:

This role involves working closely with customers to understand their needs and provide personalized solutions. Key responsibilities include:

  • Accurately documenting vehicle problems and creating detailed repair orders
  • Providing clear and concise written cost estimates for labor and parts
  • Contacting customers regarding any changes in the estimate or promised time
  • Reviewing repair orders to ensure work is completed and additional work is noted
  • Explaining completed work and all charges to customers

The ideal candidate will possess excellent customer service skills, be detail-oriented, and thrive in a fast-paced environment. A valid driver's license with a clean driving record and a clean criminal history are also required.

Benefits:

  • Paid Holidays
  • Paid Time Off
  • 401(k) with 50% company match of first 4% of contribution
  • Insurance – Medical, Dental, Vision
  • Team Member Auto Purchase, Parts & Service Discount
  • Quarterly Community Involvement Opportunities
  • Culture of Coaching and Mentoring


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