Automotive Service Advisor Professional
7 days ago
Mercedes-Benz of Westminster is committed to providing exceptional experiences for both external and internal customers. As a result, the company seeks talented individuals who can deliver outstanding service and contribute to its success.
Salary: $80,000-$160,000 per year.
Job Description:This role involves working closely with customers to understand their needs and provide personalized solutions. Key responsibilities include:
- Accurately documenting vehicle problems and creating detailed repair orders
- Providing clear and concise written cost estimates for labor and parts
- Contacting customers regarding any changes in the estimate or promised time
- Reviewing repair orders to ensure work is completed and additional work is noted
- Explaining completed work and all charges to customers
The ideal candidate will possess excellent customer service skills, be detail-oriented, and thrive in a fast-paced environment. A valid driver's license with a clean driving record and a clean criminal history are also required.
Benefits:
- Paid Holidays
- Paid Time Off
- 401(k) with 50% company match of first 4% of contribution
- Insurance – Medical, Dental, Vision
- Team Member Auto Purchase, Parts & Service Discount
- Quarterly Community Involvement Opportunities
- Culture of Coaching and Mentoring
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