Critical Infrastructure Manager

5 days ago


Trenton, New Jersey, United States Lumen Full time
About Lumen

Lumen is a leading provider of communication and technology services. We connect people, data, and applications, enabling businesses to thrive in a rapidly changing world.

The Role

We are seeking a highly skilled Manager of Critical Infrastructure Operations to join our team. As a critical member of our infrastructure operations team, you will be responsible for the operation and maintenance of all critical infrastructure within our technical facilities throughout North America.

Main Responsibilities
  • Establish operational objectives and work plans to ensure the efficient operation of critical infrastructure
  • Provide superior leadership, influencing others to ensure all installation and maintenance functions are performed to meet and exceed customer expectations and company objectives
  • Manage the operations of a specified geographical area, including the management of all field supervisors and technical employees
  • Ensure that installation and maintenance service levels are maintained, the operating and equipment budget is created and administered, and product sales are maintained
  • Coaching and development of team members to promote a culture of learning and growth
  • Communication and collaboration with cross-functional teams to drive business results
  • Ability to analyze problems in new contexts and provide root cause solutions
  • Ability to adapt to changing situations and priorities
  • Accountability for meeting commitments and delivering results
Requirements
  • Bachelor's degree or equivalent education and experience supporting critical infrastructure
  • Typically, 5-7 years related experience and 1+ year previous supervisory/leadership experience preferred
  • Experience with AC/DC power and/or Mechanical Systems is preferred
What We Offer

We offer a competitive salary range of $80,510 to $124,280, depending on location and experience. We also offer a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development.

We are an equal employment opportunity employer and welcome applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all employees.



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