Delivery Operations Manager

4 days ago


Leland, North Carolina, United States Coca-Cola Full time
Job Overview
Coca-Cola is seeking a Delivery Operations Manager to lead a team responsible for the efficient delivery and merchandising of company products while meeting distribution objectives. The role involves onboarding new teammates, responding to customer issues, optimizing route efficiency, adhering to safety and compliance policies, and fostering a positive working environment.

Key Responsibilities:
* Manage and motivate a team of Full-Service Delivery Merchandisers and Cashiers to deliver results by communicating company goals and deadlines
* Engage and develop teammates through effective performance management, coaching, and training
* Implement continuous improvement methods while maintaining customer focus and embodying company purpose and values to inspire servant leadership
* Ensure core internal audit guidelines and procedures are followed and met, including cash handling, Kronos time-card management, fuel card management, etc.

Duties & Responsibilities:
* Partners with Talent Acquisition on the hiring process, including interviews and onboarding, to ensure the right fit for the role, an excellent onboarding experience, and to achieve staffing needs
* Teach, coach, and train Delivery Merchandisers on processes, and procedures necessary to maximize profit and productivity, while maintaining satisfactory customer service, through regular planned and documented rides
* Establish a safe working environment to ensure teammates are properly trained in safe working techniques in the trade, including safety blitzes, evaluations, annual testing, etc

Requirements:
* High school diploma or GED
* Knowledge acquired through up to 12 months of work experience
* Must be able to obtain a Class A CDL

Salary and Benefits:
* Estimated salary: $62,000 - $70,000 per year, depending on experience
* Competitive pay, career advancement opportunities, and a comprehensive benefits package, including paid training, paid time off, 401(k) with Company matching, Employee Stock Purchase Plan (ESPP), Group Health Insurance, Basic and Supplemental Life Insurance, and more

Work Environment:
The work environment will vary, including exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled. As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status

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