Technical Support Specialist
3 weeks ago
Job Title: End User Support Specialist
About the Role:
We are seeking a skilled End User Support Specialist to join our team at Workway BancForce. As a key member of our technical support team, you will be responsible for providing network infrastructure, hardware, software, and enterprise services for our offices to run their business.
Key Responsibilities:
- Provide network and database administration, device management, and administration processes, services, and technical support for hardware and software for both internal and external clients.
- Ensure the smooth operation of our network infrastructure, hardware, and software systems.
- Collaborate with our team to resolve technical issues and improve our services.
Requirements:
- Two years of experience in a desktop support role position.
- Excellent troubleshooting skills.
- Experience using ticketing software.
- Experience using remote desktop tools.
- Experience with Active Directory and SCCM.
- Hardware and software knowledge, including understanding hardware and their components, operating systems, and software.
- Remote desktop knowledge, preferably Bomgar.
- Ticketing software knowledge.
What We Offer:
- A competitive pay rate of $37.83 per hour.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) plan with employer matching.
About Workway BancForce:
Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.
Equal Opportunity Employer:
Workway BancForce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
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