Operational Project Coordinator
5 days ago
Linda Werner & Associates is seeking a highly skilled Operational Project Coordinator to join our team in Menlo Park, Seattle, Washington D.C., or New York. This role plays a vital part in ensuring user and business safety on the company's platforms.
The ideal candidate will have a strong background in program/project management, excellent communication skills, and the ability to build relationships with global stakeholders. You will be responsible for planning, executing, and monitoring projects, developing plans, tracking progress, and updating stakeholders.
An ideal candidate will promote cross-functional engagement and effectively communicate program progress to key stakeholders.
This individual should have a demonstrated ability to leverage large data sets and advanced tooling, strong analytical and investigative skills, and comfort with ambiguity and experimentation.
Responsibilities:- Support project scope and develop and execute project plans for supported programs.
- Drive effective, concise, and persuasive program communications/collaboration, including root cause analysis, internal/external escalation coordination, communication to leadership, and business recommendations for broader stakeholder groups.
- Identify gaps in strategy, systems, and processes to support growth at scale.
- Manage programs to define project scope, develop and execute plans, and drive risk and compliance activities.
- Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders.
- Adapt to changing requirements and prioritize escalation requests effectively.
- Utilize strong analytical and investigative skills, leveraging large data sets and advanced tooling.
We are looking for an experienced professional with the following qualifications:
- A minimum of 10 years of experience in operations for a tech company, consulting, operations, or similar roles.
- Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement.
- A minimum of 7 years of project or program management experience in a corporate environment.
- Strong communication skills and the ability to build relationships and influence stakeholders across functional boundaries and globally.
- Ability to make judgments under tight deadlines and competing priorities.
- Proficiency/basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting, and operational decision-making.
- Experience driving collaboration among cross-functional teams, coordinating effectively, and inspiring others.
- Effective communication skills across various formats, time zones, and audiences, including operations teams and senior leadership.
Linda Werner & Associates offers a competitive salary of $120,000 - $150,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package that includes:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
We also offer a flexible schedule with an 8-hour shift, Monday to Friday. Please note that this is a contract position for 6 months, with the possibility of extension based on performance and company needs.
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