Customer Service Representative
1 month ago
We are seeking a highly skilled and empathetic Customer Service Representative to join our team at My Plumber Plus. As a key player in our locally owned and operated company, you will be responsible for providing exceptional customer service and scheduling service appointments.
Key Responsibilities:- Convert incoming customer calls into booked service appointments
- Outbound calling to schedule appointments
- Respond to customer requests, resolve issues, and promote the company
- Participate in training to grow and develop as a professional
- Maintain and update customer database with accurate information
- Maintain communication with dispatch and manager
- Customer service and dispatcher experience
- Sales experience
- Inbound call experience
- Outbound call experience
- Data entry experience
- Multi-tasking ability
- Service Titan experience preferred
- Paid vacation
- 401k with company match
- Health, vision, and dental insurance
- Dynamic work environment
- Family atmosphere
- Supportive management
- Pay ranging from $15 - $18/hour
My Plumber Plus is a family-owned and operated company with a reputation for excellence. We offer a fun, professional, and caring work environment with opportunities for advancement. Apply today to join our team and be a part of our success story.
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