Processing Operations Support Systems Engineer

3 weeks ago


Springfield, Illinois, United States RTX Full time

About the Role

We are seeking a skilled Systems Engineer to provide operational support to a proprietary customer within the Intelligence Community. The successful candidate will deliver mission-critical capabilities that enable the planning and execution of intelligence gathering and process the resulting collected data into useful information and distribute to users.

Key Responsibilities

  • Obtain and maintain Processing Systems Engineer Certification.
  • Work a 24/7 rotating shift schedule: be on rotation for on-call and surge shift support.
  • Provide guidance, oversight, and support to Shift Processing Engineers.
  • Develop and update guidelines, procedures, and other documentation for Shift Processing Engineers.
  • Oversee and provide technical support and training to personnel that operate equipment necessary to capture, process, distribute, and archive data.
  • Provide shift coverage when needed for Shift Processing Engineers.
  • Identify artifacts and anomalies; perform root cause analysis to mitigate anomalies; mitigate error message handling.
  • Provide oversight of technical mission framework.
  • Collaborate with engineering teams to provide and validate multi-mission processing solutions.

Requirements

  • Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM preferred) or 4 years equivalent experience.
  • Experience in executing assigned tasks.
  • Experience with mission processing with a focus on product definition and generation.
  • An active and transferable TS/SCI CI Poly U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for the required security clearance.

About RTX

At RTX, we value Trust, Respect, Accountability, Collaboration, and Innovation. We are committed to creating a diverse, equitable, and inclusive environment that fosters growth and opportunity for our employees, customers, and communities. We believe in the power of innovation and the importance of making a positive impact on the world.



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