Insurance Customer Service Specialist

3 days ago


Scottsburg IN, United States Latasha Wimsatt - State Farm Agent Full time

We are seeking a highly organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. Our ideal candidate is dedicated to customer service and has experience in sales, preferably outside sales or inside sales representative, retail sales associate, or telemarketing.

The Insurance Customer Service Specialist will establish customer relationships and follow up with customers as needed. The role requires prompt, accurate, and friendly customer service. The specialist will use a customer-focused, needs-based review process to educate customers about insurance options. Effective communication is key to efficiently meet the needs of customers while promoting the development of our business.

Responsibilities include:

  • Establish customer relationships and follow up with customers as needed
  • Provide prompt, accurate, and friendly customer service
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Exemplify excellent communication skills to meet customer needs

Requirements for the position include:

  • Dedication to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License
  • Able to achieve mutually agreed upon marketing goals
  • Interest in marketing products and services based on customer needs

As an Insurance Customer Service Specialist at Latasha Wimsatt - State Farm Agent, you can expect a competitive salary of $55,000 annually, paid time off, and a bonus based on performance. We are committed to providing a supportive work environment that fosters growth and success.



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