Technical Field Specialist

1 day ago


West Columbia, South Carolina, United States Canon U.S.A., Inc. Full time
Job Description:
We are seeking a highly skilled Technical Field Specialist to join our team at Canon U.S.A., Inc. in West Columbia, SC. As a Technical Field Specialist, you will be responsible for diagnosing and repairing designated equipment to Canon standards and specifications.

About the Role:
In this role, you will:
- Diagnose basic mechanical, software, network, and system failures using established procedures.
- Service and repair designated equipment to Canon standards and specifications.
- Maintain working knowledge and aptitude of multiple product groups, including troubleshooting and diagnostics.
- Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.

About You:
To be successful in this role, you will need:
- A high school diploma or equivalent experience, plus 1 to 2 years of related experience.
- A basic understanding of internet environments and the ability to complete the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- The ability to travel with a valid driver's license and acceptable driving record.
- The capability to work in a 24/7 environment, performing shift work and on-call rotations.
- The ability to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).

Estimated Salary: $60,000 - $80,000 per year, depending on experience.

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