Guest Experience Manager

6 days ago


Peru, Illinois, United States McDonald's Full time

About the Role:

We're looking for a skilled Guest Experience Leader to join our team at McDonald's. In this role, you'll be responsible for creating feel-good moments for our customers every day.

Key Responsibilities:

• Greet guests and communicate with them while ordering
• Offer help with using the ordering kiosks
• Provide assistance to those in need of extra hands
• Check with guests once they have their food to ensure they're satisfied, or to see if they need anything else
• Ensure kids receive a kid's treat
• Handle any concerns
• Communicate with the restaurant team to provide feedback and recommendations

What We Offer:

• Competitive hourly wage (starting at $14.00 + / hour with a $.25 - $.50 raise at 30 days and then another $.25 - $.50 raise at 60 days)
• Free employee meals
• Paid time off
• Subsidized health insurance
• 30% off employee discount at participating McDonald's nationwide
• Career advancement opportunities
• 401k profit sharing
• 1st-class training
• Tuition assistance
• Substantial savings on everyday purchases and expenses with McPerks

About Us:

The Pappas Family is a locally owned and managed McDonald's franchise group. We've been committed to supporting our local communities for more than 45 years. We're passionate about creating a positive work environment and providing opportunities for growth and development.

Requirements:

• An outstanding attitude
• A willingness to learn and grow
• The capability to excel in a fast-paced, team environment

If you're looking for a challenging and rewarding role, we encourage you to apply. We can't wait to hear from you



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