HIM Facility Manager

4 weeks ago


Stockton, California, United States UnitedHealth Group Full time
Job Summary

As a HIM Facility Manager at UnitedHealth Group, you will play a critical role in ensuring the accuracy and timeliness of patient health information management and coding. This position requires a strong leader who can manage multiple projects, prioritize tasks, and adapt to frequent changes in departmental priorities.

Key Responsibilities
  • Develop and implement processes and initiatives to improve Revenue Cycle performance in assigned areas, including SLA and MSA Compliance, Audit Follow-up and Compliance, Client Liaison, and Client/Customer Engagement.
  • Provide system-level oversight for Optum360 client improvement programs and initiatives related to assigned HIM/Coding activities, working within the functional HIM/Coding and Client leadership.
  • Effectively participate in HIM/Coding Quality Assurance, Patient Satisfaction, Client Satisfaction, Employee Engagement, and Process Improvement activities, ensuring associate understanding and commitment, as well as expected process improvement outcomes.
  • Maintain and demonstrate expert knowledge of the application of HIM/Coding processes and best practices, driving the integration of Optum360 HIM/Coding-related business objectives within the client environment.
  • Provide leadership for departmental services through collaboration with customers, employees, physicians, clinics, other Optum360/client departments and services, vendors, etc.
Requirements
  • 3+ years of experience in a Health Information Management leadership role in an acute care setting.
  • Experience with major HIM and/or Coding technologies currently in use, and/or other "like" systems.
  • Experience managing multiple, concurrent running projects, prioritizing tasks, and adapting to frequent changes in departmental priorities.
  • Experience presenting to executive, managerial, and staff-level clientele.
  • Operational knowledge of Federal and State regulations pertaining to patient admissions, as well as standards from regulatory agencies and accrediting organizations (DHS, HCFA, OSHA, TJC).
  • Proficiency with Microsoft Excel, Word, Project, PowerPoint, and SharePoint.
Preferred Qualifications
  • Certifications include RHIT or RHIA.
  • Experience working with Cerner, EPIC, or Meditech.
  • Experience working with computer-assisted coding software.
  • Experience consulting and project management experience in revenue cycle design and optimization.
  • Experience working in a union environment.
  • Experience leading or participating in HIM and/or Coding-related IT and/or Contact Center program implementation.
  • HIM and/or Coding Department leadership experience, managing one or more functional areas of HIM, Coding, or other management functions related to revenue cycle activities in a complex, multi-site environment.


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