Multilingual Patient Services Coordinator

6 days ago


Hillsboro, Oregon, United States Virginia Garcia Memorial Health Center Full time
Job Summary

We are seeking a highly skilled Multilingual Patient Services Coordinator to join our team at the Virginia Garcia Memorial Health Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient services in a fast-paced mobile clinic environment.

Key Responsibilities
  • Patient Check-In: Assist patients with check-in procedures, including obtaining consents and verifying insurance information.
  • Patient Information Management: Regularly update patient information and ensure accurate documentation of insurance status.
  • Referral Management: Refer potentially eligible patients to Medicaid Eligibility workers and manage internal referrals.
  • Chart Management: Set up charts for providers and create new patient charts as required.
  • Patient Flow Coordination: Work closely with mobile care staff to coordinate patient flow within the mobile clinic.
Requirements
  • Language Proficiency: Fluency in English and Spanish is required, with strong written and verbal communication skills in both languages.
  • Cultural Sensitivity: Demonstrated sensitivity to inter-cultural issues and ability to work effectively with diverse patient populations.
  • Decision-Making: Ability to make independent decisions based on clinic protocols.
  • Attention to Detail: High level of accuracy with numbers and data entry, essential for maintaining accurate patient records.
  • De-escalation Skills: Ability to calmly and effectively manage tense or challenging situations with patients or the public.
Working Environment

This position requires a significant amount of travel to various locations within the region. You must be prepared for frequent driving and setting up the mobile clinic at different sites as needed.

Compensation

The estimated annual salary for this position is $49,073.76, which includes a competitive hourly rate of $23.72 plus benefits and incentives.



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