Program Coordinator

3 weeks ago


Springfield, Illinois, United States Public Consulting Group Full time
Job Summary

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Our team is committed to delivering solutions that change lives for the better.

Key Responsibilities
  • Travel to various provider site locations to conduct site visits and gather information.
  • Execute site visit checklists and ask questions of providers in accordance with protocol.
  • Document site visit results and work with the QA department to meet deadlines.
  • Make recommendations for enrolling new providers in Medicaid based on site visit findings.
  • Maintain confidentiality regarding provider and site visit information.
  • Meet work standards, including productivity, quality, and customer-service standards.
  • Collaborate with team members and resolve provider concerns.
  • Pays attention to detail and documents observations accurately.
Requirements
  • Ability to thoroughly document site visits with correct grammar and punctuation.
  • Exhibits excellent technical skills and flexibility.
  • Excellent oral presentation and written communication skills.
  • Solid organization and time management skills.
  • Honest, reliable, and self-motivated with ability to work independently.
Qualifications
  • Associate degree preferred.
  • iPad/tablet experience, dictation skills, Microsoft office skills, and good sense of direction.
  • Valid driver's license, good driving record, and auto insurance certificate.
Working Conditions
  • Office setting with some travel required.

PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, and bereavement leave. Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.



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