Service Team Associate

4 weeks ago


Batavia, New York, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will play a critical role in delivering exceptional customer service, maintaining a well-organized store environment, and supporting the sales team in achieving sales goals.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers
  • Maintain a clean and organized store environment, including merchandise recovery and maintenance
  • Support the sales team in achieving sales goals, including assisting with sales floor coverage and visual merchandising
  • Participate in inventory management, including receiving and stocking merchandise
  • Assist with store operations, including opening and closing procedures
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Basic math skills and ability to handle cash and operate a point-of-sale system
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Discounts on store merchandise
  • Flexible scheduling
  • A fun and dynamic work environment


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