Automotive Sales and Marketing Professional
7 days ago
Company Overview: Mercedes-Benz of Denver is a dynamic and fast-growing dealership that values doing things the right way. Our business is built on treating guests with respect, taking pride in our work, and providing opportunities for employees to grow as we grow.
Salary: The salary for this position is $16.00 per hour, with additional compensation based on performance. Average annual compensation can range from $33,000 to $80,000, depending on individual performance.
Job Description: As a BDC/Internet e-Sales Agent, you will be responsible for generating sales appointments with customers who contact the dealership via the internet to purchase new and pre-owned vehicles. Your primary goal will be to deliver a premium customer experience by responding to inquiries in a prompt, professional, accurate, and courteous manner.
Responsibilities: Your duties will include:
- Responding to internet inquiries with courtesy, accuracy, and professionalism
- Promptly and accurately entering all customer inquiry data into the CRM
- Generating sales appointments
- Conducting phone surveys to assess customer preferences and quality of experience
- Effectively utilizing lead management tools
- Compiling all necessary reports, forms, and other documentation on a timely basis
Requirements: To be successful in this role, you must be able to perform each essential duty satisfactorily. You should have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Benefits: As an employee of Mercedes-Benz of Denver, you can expect to enjoy comprehensive training, competitive compensation, and unparalleled benefits. These include medical, dental, vision, HSA, 401(k), and PTO, as well as peer-to-peer teamwork and recognition.
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