Employee Benefits Account Manager Specialist

7 days ago


Atlanta, Georgia, United States CyberCoders Full time
Job Overview:
CyberCoders is seeking an experienced Employee Benefits Account Manager to manage client relationships, conduct needs assessments, and ensure optimal service and support in employee benefits offerings. This is a hybrid position from our Atlanta, GA office.

The successful candidate will have strong knowledge of group benefits, life & health, and property & casualty insurance, as well as proficiency in benefits administration software and tools. They will be responsible for managing a portfolio of client accounts, conducting regular meetings with clients, collaborating with insurance carriers, educating clients and their employees about benefits offerings, monitoring industry trends and regulations, resolving issues and concerns, and preparing reports and analyses on benefits utilization and performance.

Key Responsibilities:
  • Manage a portfolio of client accounts and serve as the primary point of contact for all employee benefits inquiries.
  • Conduct regular meetings with clients to assess their needs and provide tailored solutions.
  • Collaborate with insurance carriers to negotiate and implement employee benefit plans.
  • Educate clients and their employees about benefits offerings and assist with enrollment processes.
  • Monitor industry trends and regulations to ensure client compliance and promote best practices in employee benefits management.
  • Resolve any issues or concerns that arise regarding benefits administration and claims processing.
  • Prepare and present reports and analyses on benefits utilization and performance to clients.


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