Administrative Operations Coordinator
1 week ago
About Us
Optum is a clinician-led care organization that is transforming the way clinicians work and live. We are dedicated to making healthcare better for everyone.
Salary Information
The estimated annual salary for this position is $50,000 - $60,000, based on industry standards and location in St Petersburg, FL.
Job Summary
We are seeking a highly skilled Clinical Administrative Coordinator to join our team in St Petersburg, FL. As a member of our Optum Care Delivery team, you will play a crucial role in our vision to improve healthcare outcomes for millions of patients across the country.
Key Responsibilities
- Manage administrative intake of members
- Work with hospitals, clinics, facilities, and clinical teams to manage requests for services from members and/or providers
- Process incoming and outgoing referrals, and prior authorizations, including intake, notification, and census roles
- Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
- Handle resolution/inquiries from members and/or providers
Requirements
- High School Diploma/GED
- Must be 18 years or older
- 2+ years of customer service experience
- Experience working in a hospital, physician's office, or medical clinic setting
- Knowledge of ICD-10 and CPT codes
- Experience with MS Word, Excel, and Outlook
Preferred Qualifications
- Experience working within the healthcare industry and with healthcare insurance
- Clerical or administrative support background
- Experience working in a call center
About UnitedHealth Group
We are committed to mitigating our impact on the environment and enabling equitable care that addresses health disparities and improves health outcomes. Our mission is to help people live healthier lives and make the healthcare system work better for everyone.
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