Night Auditor

3 weeks ago


Charlotte, North Carolina, United States Home2 Suites Charlotte University Full time
Job Summary:

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role involves front desk operation during the overnight shift (typically 11pm-7am). Key responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities:
  • Guest Services: Approach all encounters with guests and associates in a friendly, service-oriented manner.
  • Front Desk Operations: Maintain regular attendance, comply with Aimbridge Hospitality standards, and maintain high standards of personal appearance and grooming.
  • Financial Management: Balance the day's work, including movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork, etc.
  • Security and Safety: Conduct security walks, follow safety and emergency procedures, and maintain proper record keeping.
  • Communication: Maintain radio contact with other associates during the entire shift, and be effective in handling problems in the workplace.
  • Administrative Tasks: Complete the End of Day process, run all reports as required for Food and Beverage audit, and complete the Night Audit checklist for computer procedures daily.
Requirements:
  • At least 1 year of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in a related field helpful.
  • Previous supervisory responsibility preferred.
  • Must be able to work independently and with minimal supervision.
  • Knowledge of Accounting Principles.
  • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
  • Must be proficient in Windows operating systems, company-approved spreadsheets, and word processing.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
About Us:

Home2 Suites Charlotte University is a hotel near UNC Charlotte and Carolinas Medical Center, close to the offices of Allstate, IBM, and AT&T. We offer WiFi and breakfast, and pets are welcome. An in-suite kitchen is also available.

We are a part of Aimbridge Hospitality, a global leader in third-party hotel management, with a growing portfolio representing over 1,550 hotels in all 50 states and 22 countries.


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