Center Operations Manager

1 month ago


Decatur, Illinois, United States CSL Plasma Full time
Job Title: Center Supervisor

Job Summary:

CSL Plasma is seeking a Center Supervisor to oversee the day-to-day operations of our plasma collection center. As a key member of our team, you will be responsible for ensuring efficient plasma collections, supervising staff, and maintaining a safe and healthy work environment.

Key Responsibilities:
  • Supervise center operations and staff to ensure efficient plasma collections
  • Provide clear and consistent instructions and directions to staff
  • Conduct meetings and communicate performance expectations
  • Monitor time card reporting procedures, attendance, and utilization of overtime
  • Conduct error investigations and develop recommendations for process improvement
  • Participate in conducting performance appraisals and providing performance feedback
  • Assist in maintaining up-to-date employee training files and checklists
  • May assist with the recruitment and selection of center operation staff
  • Adhere to and promote compliance to company policies and procedures
  • May assist with the development and implementation of marketing initiatives to increase donor retention
Requirements:
  • High school diploma or equivalency required
  • Bachelor's Degree or equivalent combination of education and professional work experience preferred
  • Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required
Working Conditions:

Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time. Reach, bend, kneel, and have a high level of manual dexterity. Occasionally be required to lift and carry up to 25 pounds. Fast-paced environment with frequent interruptions. Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.

Benefits:

CSL offers the following benefits for this full-time position: options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.



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