User Experience Strategist

3 weeks ago


Charlotte, North Carolina, United States Diverse Lynx Full time
User Experience Strategist

At Diverse Lynx LLC, we are seeking a highly motivated User Experience Strategist to play a pivotal part in analyzing and defining the requirements for enhancing the end-user experience across various enterprise functions.

Key Responsibilities:
  • Partner with business stakeholders to identify areas for improvement in user workflows and processes.
  • Conduct qualitative and quantitative user research to understand user needs, pain points, and desired functionalities.
  • Develop and maintain journey maps, persona-specific user stories, wireframes, functional workflows, and user acceptance criteria.
  • Collaborate with designers, developers, and project managers to translate business requirements into user-centric solutions.

Requirements:
  • Master's/bachelor's degree in business administration, Information Technology, or a related field.
  • 10+ years of relevant working experience.
  • Proven experience in conducting user research and analysis.
  • Strong understanding of business process modeling and analysis techniques.

About Us:
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.

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