Team Lead Fulfillment Specialist

16 hours ago


La Vergne, Tennessee, United States Hot Topic Full time

About the Role

We are seeking a highly skilled Team Lead to join our Distribution Center team at Hot Topic. As a Team Lead, you will be responsible for leading a team of associates to ensure accurate, efficient, and timely distribution center operations.

Key Responsibilities

  • Lead a team of associates to ensure productivity and adherence to best practices.
  • Conduct regular observations and provide coaching and feedback to associates.
  • Conduct audits to ensure accuracy and quality.
  • Communicate with Supervisors and fellow Team Leads to ensure sufficient workflow and staffing.
  • Assign tasks and suggest staffing adjustments to the Supervisor.
  • Ensure paperwork is completed correctly and all procedures are followed.
  • Assist in evaluating the performance of assigned associates.
  • Communicate with Supervisors on concerns and needs of the group.
  • Ensure all safety and quality performance standards are met.
  • Perform distribution job tasks when not actively responsible for the group and demonstrate work level that meets or exceeds established production standards.

Requirements

  • Experience in overseeing a function or work group.
  • Ability to apply basic algebra and math skills.
  • Flexible and adaptive to the environment, changes, challenges, job duties, and work schedules.
  • Strong communication skills including the ability to work in a team environment, give honest, direct feedback, and is a solid verbal and written communicator.
  • Upholds and furthers Hot Topic's culture and values.
  • Reliable transportation.
  • Ability to stand for long periods of time and lift up to 50 lbs.

About Hot Topic

Hot Topic is a leading destination for music and pop culture-inspired fashion and accessories. We are committed to providing an exceptional customer experience and creating a positive work environment for our associates.



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