Team Lead Fulfillment Specialist
16 hours ago
About the Role
We are seeking a highly skilled Team Lead to join our Distribution Center team at Hot Topic. As a Team Lead, you will be responsible for leading a team of associates to ensure accurate, efficient, and timely distribution center operations.
Key Responsibilities
- Lead a team of associates to ensure productivity and adherence to best practices.
- Conduct regular observations and provide coaching and feedback to associates.
- Conduct audits to ensure accuracy and quality.
- Communicate with Supervisors and fellow Team Leads to ensure sufficient workflow and staffing.
- Assign tasks and suggest staffing adjustments to the Supervisor.
- Ensure paperwork is completed correctly and all procedures are followed.
- Assist in evaluating the performance of assigned associates.
- Communicate with Supervisors on concerns and needs of the group.
- Ensure all safety and quality performance standards are met.
- Perform distribution job tasks when not actively responsible for the group and demonstrate work level that meets or exceeds established production standards.
Requirements
- Experience in overseeing a function or work group.
- Ability to apply basic algebra and math skills.
- Flexible and adaptive to the environment, changes, challenges, job duties, and work schedules.
- Strong communication skills including the ability to work in a team environment, give honest, direct feedback, and is a solid verbal and written communicator.
- Upholds and furthers Hot Topic's culture and values.
- Reliable transportation.
- Ability to stand for long periods of time and lift up to 50 lbs.
About Hot Topic
Hot Topic is a leading destination for music and pop culture-inspired fashion and accessories. We are committed to providing an exceptional customer experience and creating a positive work environment for our associates.
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