Senior Program Manager
3 weeks ago
Job Overview:
This position is responsible for overseeing multiple statewide collection programs, departmental form development, and coordinating division-wide projects. The incumbent develops and implements strategies, processes, goals, and objectives to ensure the ongoing effectiveness of projects, programs, and provides advanced technical assistance.
Key Responsibilities:
- Computers and database management systems (i.e., SABHRS, Gentax, Fairfax)
- General management practices including strategic planning
- Principles and methods of work planning
- Performance management including setting goals, objectives, and measures
- Quality assurance methods
- Organizational development
- Governmental organizational structure, accounting, and State and federal funding requirements
- Legislative and administrative rule processes and guidelines
- Compliance requirements and practices
- Customer service standards
- Agency policies, procedures, guidelines, and employment law
- Operational and program planning
- Supervisory principles and practices
- Project management
- Records management
- Accounting and reconciliation processes
- Collections practices
- Research and analysis
- Accuracy and attention to detail
- Conflict resolution
- Microsoft programs and other data base applications
- Written, verbal, and interpersonal communication
- Data collection, analysis, and reporting techniques
- Business communications
Requirements:
- Demonstrate self-motivation
- Follow instructions
- Provide timely, customer service
- Handling multiple priorities under deadlines
Working Conditions:
- Work hours may exceed 40 hours from time to time, including weekends
- Office environment
- Lifting is infrequent, less than 15 pounds
- Some travel may be required, must have a valid driver's license
To be considered for this position, applicants must complete and submit their application online, and upload any required documents. The State of Montana is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.
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