Medical Office Coordinator

2 days ago


Watertown, Massachusetts, United States Optum Full time
About the Role

We are seeking a detail-oriented Medical Office Coordinator to support patient care delivery in our busy office. As a key member of our team, you will be responsible for ensuring seamless interactions with patients, staff, and external partners.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare professionals
  • Manage patient registration, demographic, and financial information with accuracy and efficiency
  • Collaborate with departmental teams to ensure effective communication and coordination of patient care
  • Greet visitors, answer phone calls, and respond to video conferencing requests in a professional manner
  • Maintain accurate records, including financial responsibility information, photocopies, and scans as needed
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least one year of experience in customer-facing roles, preferably in an office setting
  • Basic proficiency in Microsoft Office products
  • The ability to work 20 hours per pay period
Preferred Qualifications

If you have:

  • Experience working in medical offices or hospital admitting/registration environments
  • Familiarity with electronic medical records systems
  • Knowledge of medical terminology

You will be well-positioned for success in this position.

What We Offer

In addition to competitive compensation, we provide a comprehensive benefits package, including paid training, opportunities for growth and development, and a supportive work environment that values diversity and inclusion.



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