Senior Business Process Improvement Specialist

1 week ago


Philadelphia, Pennsylvania, United States The JPI Group Full time

About The JPI Group

The JPI Group is seeking a skilled Senior Business Process Improvement Specialist to join our Transformation Program team in Baltimore or Philadelphia.

Salary: $80,000 - $110,000 per year

Job Description:

We are looking for a meticulous and motivated Business Analyst to collaborate closely with project team members and business stakeholders to document processes, functional requirements, and user journeys. This role will support the product delivery on the EAM Transformation program by gathering, documenting, and validating functional requirements and business needs.

Key Responsibilities:

  • Collaborate with project teams and business stakeholders to gather, document, and validate functional requirements and business needs.
  • Create clear and detailed documentation of business processes, user stories, and functional specifications.
  • Map out user journeys and develop process flow diagrams to support product development and delivery.
  • Work with cross-functional teams to ensure alignment on project objectives and delivery requirements.
  • Assist in defining and analyzing project metrics, as well as identifying potential improvements in existing processes.
  • Contribute to meetings, workshops, and brainstorming sessions to capture requirements and feedback effectively.
  • Support testing and validation efforts to ensure solutions meet business requirements and user expectations.

Qualifications:

  • Bachelor's degree in Business, Information Systems, or a related field preferred.
  • Previous experience in a business analyst role or a similar role is advantageous but not required.
  • Strong interest in business analysis, particularly in documenting requirements, developing user stories, and creating process flows.
  • Proficient in using tools for documentation, such as Microsoft Office Suite, Visio, or other process flow software.

Benefits:

The successful candidate will have the opportunity to work in a fast-paced environment, collaborating with cross-functional teams to deliver high-quality results. We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience.



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