Care Navigator

6 days ago


West Palm Beach, Florida, United States Conviva Full time
Job Summary

We are seeking a highly skilled Care Navigator to join our team at Conviva Care Centers. In this role, you will be responsible for proactively engaging high-risk patients and implementing targeted interventions to address social needs and increase access to care.

About Us

Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost.

Responsibilities
  • Develop a wholistic view of patient needs related to Social Determinants of Health
  • Identify existing barriers to engagement with necessary resources and supports
  • Provide education around maintenance of chronic health conditions, as well as available options for behavioral care and social support
  • Serve as liaison between the patient and the direct care providers, assisting in navigating both internal and external systems
  • Initiate care planning and subsequent action steps for high-risk patients, coordinating with interdisciplinary team
  • Supporting patients' self-determination, motivate patients to meet the health goals they have identified
  • Refer patient to necessary services and supports

This field may include but is not limited to: assistance with transportation, food insecurity, navigation of and application for benefits including, Medicaid, HCBS, working to reduce costs associated with prescription medications, organizing schedules of follow up appointments, alleviating social isolation

Required Skills and Qualifications
  • Master's Degree in Social Work
  • Minimum of 2 years of experience working in human services and navigating community-based resources

About Humana

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Compensation and Benefits

We offer competitive compensation and benefits, including:

  • $57,700 - $79,500 per year
  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • Short-term and long-term disability
  • Life insurance


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