Specialty Pharmacy Operations Director

2 hours ago


Baltimore, Maryland, United States Comprehensive Pharmacy Services Full time
Job Summary

CPS Solutions is seeking a seasoned leader to spearhead the development and operation of a world-class specialty pharmacy program in the Baltimore, MD area. As the General Manager of Specialty Pharmacy Services, you will be responsible for ensuring the program's clinical, operational, and financial goals are met.

Key Responsibilities
  • Develop and implement strategies to drive customer success, including helping customers grow their specialty pharmacy program and ensuring it operates profitably.
  • Build, develop, and inspire a high-performing team of clinicians, liaisons, technicians, and other staff to outperform targets and deliver exceptional patient and provider satisfaction.
  • Develop and maintain relationships with pharmaceutical manufacturers and third-party payors on behalf of customers, including overseeing compliance with limited distribution drug and specialty pharmacy network contracts.
  • Manage discrete projects, identifying key stakeholders, planning, developing, and executing projects, and leading change through all levels of the organization.
  • Forecast specialty pharmacy operating plans, including identifying needs, assisting with financial assessments, negotiating price and value, and managing requests and purchases.
Requirements
  • Proven leadership experience in a specialty pharmacy, health system, or managed care setting, with a track record of transforming ideas into measurable operational changes.
  • Influence and people management skills, demonstrated by high team satisfaction and customer satisfaction scores.
  • Experience managing and successfully executing complex projects, preferably in a hospital setting, while working with diverse stakeholders.
  • Clear and effective communication skills, with the ability to engage all levels inside and outside the organization.
  • A proactive approach to problem-solving, with attention to detail.
  • Proficiency in MS Office, including Word, Excel, PowerPoint, and Outlook.
  • Excellent project management skills and process development know-how.
Preferred Qualifications
  • Experience in a start-up company or early-stage healthcare environment.
  • Experience leading various disciplines and levels of clinical professionals.
  • Experience starting and/or running a specialty pharmacy at a health system.
  • Proficiency with standard software used in a healthcare setting, such as EMR systems and dispensing systems.
About CPS Solutions, LLC

CPS Solutions, LLC is one of the nation's largest providers of pharmacy services to over 800 hospitals and healthcare facilities nationwide. We help clients tackle complex issues, such as operational efficiency, rising drug costs, regulatory compliance, 340B, and specialty pharmacy strategy. Our team of clinical, regulatory, and operational pharmacy professionals is dedicated to driving best-in-class pharmacy operations through skill, expertise, and proprietary technologies.



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